Privacy Policy
Updated on: Nov. 22, 2018
Effective from: Nov. 22, 2018
This Privacy Policy will help you understand::
(1) To guarantee proper operation of the products and the functions of content recommendation, etc., we will collect necessary information about you, including but not limited to your mobile phone number and your child's date of birth and gender;
(2) We will store your personal information collected and generated during our domestic operations within the Mainland of the People's Republic of China, and we will not transmit such information to other regions. We will only retain your personal information for as long as necessary for our provision of services to you;
(3) We will not share, provide, transfer to or obtain from third parties your personal information, except with your consent;
(4) We will strive to take reasonable security measures to protect your personal information. In particular, we will adopt common practices in the industry and use best commercial efforts to protect the security of your personal sensitive information;
(5) How you can access, correct and delete your personal information, revoke consent and authorization, unregister your account, file a complaint and report a violation.
If you do not expressly consent to this Privacy Policy and before using iHuman products, we will only collect information necessary for browsing and recommendation, which will result in an inability to provide you with complete products and services, but we will also protect such information by de-identification, encryption, etc. If you do not consent to this Privacy Policy, we will be unable to provide you with complete products and services, and you may be unable to use iHuman products and services. When you choose to continue using iHuman products, as necessary for the provision of products and services, such choice will be deemed as your acceptance of and consent to our processing of your relevant information according to this Policy.
Human and Perfect Future Education Co., Ltd. (hereinafter referred to as “we" or "us") understands the importance of personal information to you and will make utmost efforts to protect the security and reliability of your personal information. We will only use and disclose your personal information in accordance with the provisions of this Privacy Policy. Therefore, we kindly remind you to carefully read and understand this Privacy Policy before using the products and services of ihuman. You can make appropriate choices in accordance with the guidelines laid out herein
This Privacy Policy will help you understand:
I. How we collect and use personal information
II. Our use of cookies and similar technologies
III. How we share, transfer and publicly disclose your personal information
IV. How we protect your personal information
V. Your rights
VI. How we handle children's personal information
VII. Revision and notification of the Privacy Policy
VIII. How to contact us
I. How we collect and use personal information
Personal information is all kinds of information, recorded electronically or otherwise, that, alone or together with other information, is sufficient to identify a particular person or reflect the activities of a particular person. We will only collect and use your personal information for the following purposes mentioned in this Policy:
(I) Personal information to be directly collected and used by us
We will, by the following ways, collect the information which you voluntarily provide when using the services, and by automated means, collect the information generated when you use functions or receive services:
1. Guarantee proper operation of ihuman's products and relevant services
When you use ihuman's products and relevant services, to guarantee the proper operation of software and services, we will collect the model of your hardware, operating system edition number, the International Mobile Equipment Identity (IMEI), the Media Access Control (MAC) address of network equipment, IP address, software edition number, network access mode and type, operation log and the likePlease understand that such information is basic information which we must collect for providing services and guarantee proper operation of products.
2. Register for, obtain authentication for and log into ihuman's products and relevant services
(1) When you register for or log into ihuman's products and relevant services, you may create an account with your mobile phone number, and we will verify whether your identity is valid by sending a verification code by SMS. You can supplement relevant network identification information (such as profile photo, nickname and password). We collect such information to help you complete registration. You may also, based on your own needs, choose to fill in your gender, date of birth, region, profile, etc. to supplement your personal information.
(2) You may also use a third-party account (such as WeChat and QQ) to log into ihuman's products, at which time you will authorize us to obtain the public information registered by you on the third-party platform (profile photo, nickname, etc.), and, after you consent to this Privacy Policy, link your third-party account to your ihuman account so that you can directly log into and use this product and relevant services with the third-party account.
3. Provide you with information release function or service
When you use the function of uploading a photo or releasing an audio or video file, we will request you to grant us sensitive permissions such as camera, photo and microphone. If you refuse to grant us the permissions, you will be unable to use such function; however, you can still use other functions of ihuman's products.
4. Carry out marketing activities
When you choose to participate in a marketing activity held by us, you must provide your name, correspondence address, contact information, bank account and other information as necessary for the activity. Such information may include personal sensitive information (such as personal telephone number and bank account number) necessary for your receipt of bank transfers or gifts and prizes. If you refuse to provide such information, we may be unable to make bank transfers or send gifts and prizes to you.
5. Improve products, services and user safety
To help us better understand the operation of ihuman's products and relevant services so as to ensure security during operation and provision of services, we may record, among other information, web log information, the frequency of use of software and relevant services, crash data, general information on installation and use, and performance data.
(II) Your personal information which we may obtain from third parties
When you voluntarily use a third-party account to log into ihuman products, we will collect the nickname, profile photo, etc. of the third-party account.
(III) Carry out internal data analyses and researches and third-party SDK statistical services, and improve our products or services
We collect data based on your interactions with us and the choices you have made, including your privacy settings and the products and functions you use. The data we collect may include SDK/API/JS code version, browser, Internet service provider, IP address, platform, time stamp, application identifier, application program version, application distribution channels, independent device identifier, iOS Identifier for Advertising (IDFA), Android advertiser identifier, Media Access Control (MAC) address, International Mobile Equipment Identity (IMEI), equipment model, terminal manufacturer, version of operating system of terminal equipment, time when a session is initiated/stopped, language and location, time zone and network state (WiFi, etc.), hard disks, CPU and battery use information.
II. How we use cookies and similar technologies
Cookies and similar technologies are technologies commonly used on the Internet. When you use ihuman's products and relevant services, we may use relevant technologies to send one or more cookies or anonymous identifiers to your equipment to collect and store the information generated when you access and use the products. We use cookies and similar technologies mainly for the following functions or services:
(I) Guarantee secure and efficient operation of products and services
We may set authentication and security-ensuring cookies or anonymous identifiers so that we can confirm whether you have logged into the services securely, or whether you have encountered illegal activities such as theft and fraud. These technologies will also help us improve our service efficiency and improve the login and response speed.
(II) Help you gain easier access
The use of such technologies can save you from the steps and procedures of repeatedly filling in your personal information and entering text for search.
(III) Recommend, display and push what you may be interested in for you
We may use cookies and similar technologies to know your preferences and habits for consulting or data analysis to improve our products, services and user experience.
We will not use the cookies for any purpose other than those set forth in this Policy. You may manage or delete cookies based on your own preferences.
III. How we share, transfer and publicly disclose your personal information
(I) Sharing
We will not share your personal information with any other company, organization or individual, except for the following:
1. Sharing after obtaining express consent: after obtaining your express consent, we will share your personal information with other parties.
2. We may, pursuant to the provisions of laws and statutes or the compulsory requirements of competent government agencies, share your personal information with others.
3. Sharing with authorized partners: Only for the purposes of the representations in this Privacy Policy, certain services will be provided by our authorized partners. We may share certain personal information of yours with our partners to provide better customer services and user experience. For instance, the companies which we engage to provide third-party statistical and data analysis services may need to collect and access personal data for data statistical work and data analysis. In such cases, such companies must comply with our data privacy and security requirements. We will only share your personal information for lawful, proper, necessary, specific and explicit purposes, and will only share the personal information as necessary for the provision of services.
We will sign strict confidentiality agreements with the companies, organizations and individuals with which we share personal information, requiring them to deal with personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
(II) Transfer
We will not transfer your personal information to any company, organization or individual, except for the following:
1. Transfer after obtaining express consent: after obtaining your express consent, we will transfer your personal information to other parties.
2. In the event of a merger, acquisition or bankruptcy liquidation, if it involves personal information transfer, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy, otherwise, we will require such company or organization to solicit authorization and consent from you again.
(III) Public disclosure
We will publicly disclose your personal information only in the following circumstances:
1. After obtaining your express consent;
2. Law-based disclosure: if compulsorily required by laws, legal proceedings, lawsuits or competent government agencies, we may publicly disclose your personal information.
IV. How we protect your personal information
(I) We use security measures meeting industry standards to protect your personal information and prevent unauthorized access, public disclosure, use, change, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example, when exchanged between your browser and a "service", data (such as credit card information) will be protected by SSL encryption; meanwhile, we provide an https secure method for browsing our website; we will use encryption technologies to ensure data confidentiality; we will use trusted protection mechanisms to prevent malicious data attacks; we will deploy an access control mechanism to ensure that only authorized persons can access personal information; in addition, we will provide training courses on security and privacy protection to enhance our employees' awareness of the importance of protecting personal information.
(II) We will take all reasonable and feasible measures to ensure that we will not collect irrelevant personal information. We will only retain your personal information for as long as necessary to accomplish the purposes set forth in this Privacy Policy unless such period needs to be extended or allowed by the law.
(III) The Internet is not an absolutely secure environment, and email, instant messaging and the methods for communicating with other uses of us are not encrypted. We strongly suggest that you do not send personal information via such methods. Please use a complicated password to assist us in guaranteeing the safety of your account.
(IV) The Internet environment is not 100% secure. We will endeavor to ensure or guarantee the safety of any information that you send to us. If your physical, technical or management protection facilities are damaged and in consequence, information is accessed, publicly disclosed, tempered with or destroyed without authorization and your lawful rights and interests are harmed as a result, we will bear corresponding legal liability.
(V) In the event that personal information security incident occurs, we will, pursuant to the requirements of laws and statutes, timely inform you of the basic information about the security incident and its possible impact, the handling measures we have taken or will take, the suggestions which you may follow to prevent and reduce risks, remedial measures taken on your behalf, etc. We will timely inform you of the facts related to the incident by mail, letter, telephone, push notification or the like. Where it is difficult to inform the owners of personal information one by one, we will publish an announcement in a reasonable and efficient way.
Meanwhile, we will, in accordance with the requirements of regulatory authorities, report information on the handling of personal information security incidents on our own initiative.
V. Your rights
We attach great importance to your management of personal information, and use the best efforts to protect your rights to inquire about, access, revise, delete and revoke consent and authorization in respect of your personal information, unregister your account, file complaints, report violations, set the privacy function, etc. so that you are able to protect your privacy and safety.
(I) Access, delete and correct your personal information
You may inquire about, access and change your profile photo, username, gender, date of birth and other basic information in the Account Center of ihuman's products.
(II) Change the scope of your authorization or revoke your authorization
1. Change or revoke sensitive information permissions
You may change the scope of your consent or revoke your authorization by deleting information or changing privacy settings in ihuman's products, or by disabling the location services, address book, camera, microphone and other permissions in the operating system of your equipment.
2. Refuse to accept push notifications and marketing information
You may turn off "Push Notifications" to reject push messages, turn on or off programmatic advertisement display in "Ad Settings", and unsubscribe from the marketing SMS messages that we send to you by giving a "TD" reply, etc.
(III) Unregister your account
You may apply to unregister your account through self-service customer service in ihuman's products. Before you unregister your account, we will verify your personal identity, security status, equipment information and so forth. You know and understand that the act of unregistering an account is irrevocable. After you unregister your account, we will delete or anonymize relevant information concerning you, unless otherwise guided by laws and statutes.
(IV) File complaints and report violations
You may file complaints and report violations in accordance with the policies published by us. If you believe that your personal information rights may be infringed upon, or discover clues to infringement of personal information rights (for example, you believe that our collection of your personal information has violated the law or the provisions agreed upon between the two parties), you may contact us by clicking User Feedback and entering the User Feedback page. After verification, we will give timely feedback on your complaints and the violations reported by you
(V) Access the Privacy Policy
You may check all contents of this Privacy Policy on the registration or login page or through https://www.ihuman.com/privacy.html.
(VI) Notify you of termination of operations
If we terminate operations, we will timely stop collecting your personal information, send to you a notice on termination of operations on an individual basis or through an announcement, and delete or anonymize your personal information held by us.
VI. How we handle children's personal information
Our products, websites and services are mainly child-oriented. However, without consent of their parents or guardians, children may not create their own user accounts.
If children's personal information is collected without consent from their parents, we will only use or publicly disclose such information when allowed by the law, expressly consented to by their parents or guardians or necessary for children protection.
If we find that we have collected children's personal information without prior provable consent from parents, we will try to delete relevant data as soon as possible.
VII. How will this Privacy Policy be updated
We may, when appropriate, adjust or change this Privacy Policy. Any update to this Privacy Policy will be published on our website with the time of update specified. Except as otherwise compulsorily provided by laws, statutes or regulatory regulations, the adjusted or changed contents shall take effect 7 days after being notified or published. If you continue to use any service of us or access our relevant websites after the Privacy Policy is adjusted or changed, we believe that this indicates that you have fully read, understood and accepted the revised Privacy Policy and are bound by it.
VIII. How to contact us
If you have any question, opinion or suggestion on this Privacy Policy, you may contact us through Feedback in ihuman's products or directly contact us in the following way:
Email: ihuman_privacy@ihuman.com
Generally, we will give a reply within thirty days.